The one thing that you need to be skillful at as an instructional consultant is deep listening. For those of us who possess the “virtue” of impatience “Oh boy! It takes a lot of practice to just listen and listen good.”
Multitasking is what we do as instructional and professional developers and deep listening is required for everything we do. To facilitate, to guide, to scaffold, to support, to mentor we begin by listening to the needs, the ambitions, the concerns, the values, the fears, and the dreams. And by then we better say I hear you, now let’s get down to work, what do you think you could like to do about this?
As an instructional and assessment consultant at the Schreyer Institute for Teaching Excellence, I have designed and facilitated solo and with other consultants instructional and professional development events (e.g., workshops, invited presentations) for teaching assistants, graduate instructors, postdoctoral fellows and junior faculty.